Are Your Prints Looking Off?
If your copier is producing faded, streaky, or discoloured prints, you’re not alone. A copier colour printing issue can happen even with top-tier machines. Whether you’re printing client documents or full-colour presentations, poor print quality slows your office down.
Let’s go over what causes this and how to fix it—step by step.
1. Check Your Toner Levels
This is the first place to look.
-
Open the front panel of your copier.
-
Check the toner levels for cyan, magenta, yellow, and black.
-
Replace any that are low or empty.
Even one empty cartridge can make colours print incorrectly. You might see missing colours, faded text, or greyed-out images.
2. Let the Copier Recalibrate Automatically
Sharp copiers automatically run colour adjustments after replacing toner or rebooting. If colours still look off:
-
Restart the copier.
-
Let it sit for a few minutes after reboot to complete any auto-calibration.
⚠️ We don’t recommend running manual colour calibration from the service menu. For that, a trained technician should handle the job. It’s safer, faster, and ensures nothing gets misconfigured.
3. Look at the Drum and Developer Units
If toner and calibration don’t solve the issue, it could be a hardware part wearing out.
Signs of wear:
-
Faint or streaky colours
-
Blotches or uneven shading
-
A single colour looking dominant (like everything has a blue tint)
Your copier might need:
-
A new drum unit for that colour
-
Replacement of the developer unit, which helps distribute toner
This is another fix best done by a technician. We check all this during routine service calls.
4. Clean the Scanner and Optics
Dust or toner residue inside the copier can distort colours.
You can:
-
Wipe the scanner glass with a soft cloth
-
Gently clean the exterior sensors (don’t go inside the machine)
Deeper cleaning should be left to a professional. We have the tools to clean the optics and internal mirrors safely.
5. Check Your Print Settings on the Computer
Sometimes the copier isn’t the problem—your print settings could be.
On your computer:
-
Open the print dialog before printing
-
Look at colour options or profiles
-
Set to “Auto” or “Default” if anything looks custom or changed
You can also reinstall or update the printer driver to reset any corrupted profiles.
When to Call for Service
If you’ve tried all of the above and colours still aren’t right, it’s time for a professional.
At Dynasty Office Solutions, we service Sharp copiers all across the GTA. Our team can check toner, calibration, developer, and anything else affecting your colour output. We get it done quickly so your team isn’t stuck waiting.
Final Tip: Routine Maintenance Prevents Colour Issues
Regular service keeps your copier in top shape. We recommend quarterly maintenance for high-usage offices. A simple checkup can keep your colours sharp and your team productive.
Need Help with Copier Colour Problems?
We’re just a call away. Contact Dynasty Office Solutions today and we’ll get your colour copier running like new.