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The Most Common Copier Problems We See in the GTA

Copiers are essential in the office—until they stop working. At Dynasty Office Solutions, we’ve serviced thousands of Sharp copiers across the GTA. Some copier problems show up all the time.

The good news? Most of these problems are easy to prevent.


1. Paper Jams in the Tray or Bypass Feed

Why it happens:

  • Paper isn’t loaded properly

  • The paper is damaged or low quality

  • The rollers or sensors are dirty

How to prevent it:

  • Line up the paper before loading

  • Don’t overfill the tray

  • Use better paper, especially for big jobs

  • Let a technician clean the rollers during service visits


2. Streaks or Lines on Scans and Copies

Why it happens:

  • Dust or marks on the glass

  • The drum or developer unit is worn out

How to prevent it:

  • Wipe the scanner glass with a soft cloth

  • Don’t scan stapled pages

  • Schedule regular service to replace worn parts


3. Colours Not Printing Right

Why it happens:

  • Toner is low or uneven

  • The copier needs calibration

  • Drums or developer units need replacing

How to prevent it:

  • Don’t let toner run dry

  • Restart the copier to auto-calibrate

  • Call a technician for any deep fixes


4. Slow Printing or Delayed Jobs

Why it happens:

  • Network issues

  • Drivers are old or incorrect

  • Large jobs clog the printer queue

How to prevent it:

  • Keep your drivers updated

  • Clear the print queue when jobs get stuck

  • Ask IT to check network speed or install firmware updates


5. Error Codes That Keep Coming Back

Why it happens:

  • A temporary toner or fuser issue

  • A part may be failing

  • Someone used the service menu by mistake

How to prevent it:

  • Don’t ignore error codes—get help

  • Write down error messages to help your technician

  • Avoid using SIM mode unless you’re trained


6. Toner Running Out Too Fast

Why it happens:

  • Too much colour printing

  • Background shading or overuse

  • Developer unit feeding too much toner

How to prevent it:

  • Use black and white when you can

  • Ask us to check for background shading

  • Let us review your toner use and settings


Regular Service Helps Prevent All of This

Almost every copier problems we see can be avoided with simple upkeep. Regular maintenance helps:

  • Keep your prints clean and sharp

  • Make your toner last longer

  • Prevent breakdowns and save time


Local Service You Can Count On

We’ve helped GTA offices stay productive for over 10 years. We know Sharp copiers inside and out, and we respond fast when something goes wrong.

Need help with copier problems in the GTA? Call Dynasty Office Solutions today. We’ll get you back to work, fast.

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